After years of maintaining one of Minnesota’s busiest transportation fleets in-house, Executive Transportation is bringing that same fleet-first mindset to local businesses through the launch of Executive Fleet Repair.
What began years ago as a one-vehicle transportation operation has grown into one of the Twin Cities’ leading executive transportation companies, serving corporate travelers, large-scale events, weddings, airport transportation, and group transportation throughout the region. Along the way, one thing became increasingly clear: behind every seamless client experience is a reliable, well-maintained fleet operating behind the scenes.
Learn more about Executive Transportation’s story.
From Transportation to Fleet Expertise
When most people think about luxury transportation, they picture the final experience: a professional chauffeur, a pristine vehicle, and a seamless ride from one destination to the next.
What often goes unseen is the operational environment required to make that experience possible. Schedules shift constantly. Road conditions change. Large events and corporate transportation services require real-time coordination between drivers, venues, security teams, and logistics staff. At the center of all of it is one critical factor: the vehicles themselves.
Without reliable vehicles, there is no service.
A few years ago, Executive Transportation expanded into its current Eden Prairie headquarters, creating dedicated space for a full in-house maintenance operation. Today, the team manages nearly every aspect of fleet maintenance internally for a broad range of vehicles in the Executive Transportation fleet including sedans, SUVs, Sprinter vans, and executive mini-coaches across both gas and diesel platforms.
Because the company’s vehicles operate daily and accumulate mileage quickly, maintenance standards have always needed to go far beyond minimum requirements. Over time, the team developed detailed systems for preventative maintenance, inspections, repair coordination, and operational scheduling designed to keep vehicles performing at the highest level possible.
Even as the company expanded, owner Gus Ortis remained deeply involved in the operational side of the business, particularly fleet reliability and long-term vehicle strategy — experience that ultimately helped shape the foundation for Executive Fleet Repair.
Why We Launched Executive Fleet Repair
Why We Launched Executive Fleet RepairAs Executive Transportation’s internal maintenance systems evolved, other transportation operators and local business owners began reaching out for repair assistance and fleet support.
“It became a very natural fit,” said Jessica Reinhardt, Marketing Manager at Executive Transportation. “We already had the facility, the systems, the experience, and the team in place. As we continued refining our own fleet operations, we realized those same processes could bring real value to other businesses throughout the community.”
The company’s expanded Eden Prairie facility helped make that possible, providing the space and infrastructure needed to build a streamlined maintenance operation focused on efficiency, preventative maintenance, and quick turnaround times.
Executive Fleet Repair was created to offer a different kind of repair experience — one built from the perspective of a business that depends on vehicles every single day itself.
That operational mindset has already proven valuable in real-world situations. During a recent multi-day corporate event, one of the company’s executive buses developed an air conditioning issue in the middle of a packed service schedule. While the transportation team reorganized logistics to keep the client moving uninterrupted, the maintenance team diagnosed and repaired the issue overnight, returning the bus to service by the next morning.
For Executive Transportation, the launch also represents an opportunity to further support the Twin Cities business community by helping local companies keep their own operations running smoothly and reliably.
Built for Businesses That Rely on Vehicles
Executive Fleet Repair was intentionally designed for businesses that depend on their vehicles every day to keep operations moving.
That includes transportation companies, contractors, delivery fleets, service vehicles, hotel shuttles, owner-operators, and businesses managing anything from a single vehicle to an entire fleet. Executive Fleet Repair services a broad range of fleet vehicles including sedans, SUVs, vans, contractor trucks, box trucks, executive shuttles, and coach buses across both gas and diesel platforms.
“We understand firsthand that vehicle downtime affects an entire business day,” Reinhardt said. “That shaped our decision to focus specifically on fleet and business clients rather than operating as a traditional retail repair shop.”
By narrowing that focus, Executive Fleet Repair is able to provide services tailored to the realities businesses face every day. Nearby businesses can take advantage of vehicle pickup and return service, helping owners and employees stay focused on work instead of coordinating transportation to and from a repair facility.
The company also understands that managing a fleet involves more than simply fixing vehicles when they break. One of the biggest long-term challenges for many businesses is understanding when continued repairs still make financial sense and when it may be time to replace a vehicle altogether.
Because Executive Transportation operates its own active fleet daily, the team brings real operational experience into those conversations.
“We understand the balancing act between maintenance costs, reliability, downtime, and long-term vehicle value because we live it every day,” Reinhardt explained.
What Makes Our Approach Different
What Makes Our Approach DifferentExecutive Fleet Repair was built around a simple understanding: businesses need more than repairs alone. They need responsiveness, communication, and a maintenance partner that understands how vehicle downtime impacts operations.
From the beginning of each client relationship, the team works to understand how vehicles are actually being used — including mileage demands, scheduling realities, and operational priorities — so maintenance recommendations and service timing can be tailored to the needs of each business.
To simplify the repair process, clients receive digital updates directly from the mechanic team, including video walkthroughs explaining recommended repairs and maintenance items. Clients can quickly approve or decline work digitally while still maintaining direct access to the team whenever questions arise.
While recommendations are always tailored around each client’s priorities and budget considerations, safety remains central to every decision.
The company also believes presentation matters.
“A clean, well-maintained vehicle reflects directly on the business whose name is on it,” Reinhardt said. “When employees and clients step into a vehicle that feels cared for, it changes the way people treat and value that asset.”
That philosophy is part of why serviced vehicles receive additional attention before returning to clients. Beyond repairs and maintenance, detailing services help ensure vehicles leave the shop looking professional, organized, and ready to get back to work.
Operational efficiency also plays a major role in the company’s approach. Most commonly needed parts can be sourced the same day through strong supplier relationships, and many frequently used components are kept in stock to eliminate unnecessary delays whenever possible.
“We’re not just another repair shop,” Reinhardt said. “We’re a fleet-focused team built around keeping businesses moving.”
Serving the Twin Cities Business Community
For Executive Transportation and Executive Fleet Repair, local business has always been about more than transactions alone.
“As much as technology has expanded our ability to interact globally, success still often comes down to relationships,” Reinhardt said. “Strong local businesses help create strong communities, and when businesses support one another, everyone benefits.”
That community-minded approach is part of what made Eden Prairie a natural home for both companies. Ortis has deep roots in the area as a long-time resident, and the city’s supportive business environment and active chamber community helped create an ideal foundation for growth.
Operating both businesses from the same facility has also created new opportunities to connect with neighboring companies and better understand the operational challenges they face every day.
“It’s been really rewarding getting to know more of the businesses around us and learning about the people behind them,” Reinhardt said. “The more connected a business community becomes, the more we can support each other and help one another succeed.”
As Executive Fleet Repair grows, the company plans to continue expanding service capacity, growing its technician and detailing teams, and refining systems designed specifically around fleet operations and business efficiency.
At its core, the goal remains simple: help local businesses stay moving, operate smoothly, and feel supported by a team that genuinely understands the demands of running a fleet-dependent operation.
Ready to Keep Your Fleet Moving?
Ready to Keep Your Fleet Moving?Whether you manage a single service vehicle or an entire fleet, reliable maintenance and responsive support can make a major difference in keeping your business operating smoothly.
Executive Fleet Repair was built to help Twin Cities businesses reduce downtime, simplify maintenance, and keep vehicles operating at their best with a fleet-focused approach grounded in real operational experience.
From preventative maintenance and repairs to pickup and return service, detailing, and long-term fleet support, the team is ready to help businesses spend less time worrying about vehicle issues and more time focused on what they do best.
To learn more, schedule service, or start a conversation with the team, visit:
Frequently Asked Questions
What types of fleet vehicles does Executive Fleet Repair service?
Executive Fleet Repair services a broad range of commercial and fleet vehicles including sedans, SUVs, vans, contractor trucks, box trucks, executive shuttles, and coach buses across both gas and diesel platforms.
Does Executive Fleet Repair work with small businesses or only large fleets?
Executive Fleet Repair works with businesses operating everything from a single vehicle to larger multi-vehicle fleets. The company was intentionally designed to support businesses that rely on vehicles as part of their daily operations.
Do you offer vehicle pickup and return service?
Yes. Nearby businesses can take advantage of vehicle pickup and return service to help reduce downtime and minimize disruptions to the work day.
Does Executive Fleet Repair provide preventative maintenance services?
Yes. Preventative maintenance is a major focus of the company’s fleet-first approach. The team helps businesses stay ahead of the maintenance needs to reduce downtime, extend vehicle life, and improve operational reliability.
Do you work on diesel fleet vehicles?
Yes. Executive Fleet Repair services both gas and diesel fleet vehicles, including larger commercial and transportation vehicles.
Where is Executive Fleet Repair located?
Executive Fleet Repair operates out of Executive Transportation’s Eden Prairie headquarters, serving businesses throughout the Minneapolis-St. Paul and greater Twin Cities region.
